Terms of service

Overview

This website is operated by COVE. Throughout the site, the terms "we", "us" and "our" refer to COVE. By accessing this website and/or purchasing from us, you engage with our services and agree to be bound by the terms, conditions, policies and notices set out below. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all of these terms, you may not access the website or use any of our services. We may update or replace any part of these Terms at any time by posting changes to this page, and it is your responsibility to review it periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Section 1 — Eligibility

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us consent to allow any minor dependents to use this site under your supervision. You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction. Any breach of these Terms will result in immediate termination of your access to our services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our service without our express written permission.

Section 3 — Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or out of date. Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance on this material is at your own risk. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information.

Section 4 — Products and Pricing

Certain products may be available exclusively online and may have limited quantities. We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your device's display will be accurate. Prices and product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to limit quantities, discontinue any product, or refuse any order. All products are subject to our Refund Policy.

Section 5 — Billing and Account Information

We reserve the right to refuse or cancel any order you place with us, and to limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account details so we can complete your transactions and contact you as needed.

Section 6 — Third-Party Tools and Links

We may provide access to third-party tools and links over which we have no control. These are provided "as is" without warranties of any kind, and we accept no liability arising from your use of them. Third-party links may direct you to websites not affiliated with us; we are not responsible for their content, accuracy, or practices. Please review the policies of any third party before engaging in a transaction.

Section 7 — User Submissions

If you send us comments, suggestions, or other submissions, you agree that we may use, edit, copy, publish, and distribute them in any medium without restriction or obligation to compensate you. You agree that your submissions will not violate any third-party rights, contain unlawful or offensive material, or include any malware. You are solely responsible for any comments you make and their accuracy.

Section 8 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 9 — Errors and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 10 — Prohibited Uses

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations or laws; to infringe upon our or others' intellectual property; to harass, abuse, or discriminate; to submit false information; to upload viruses or malicious code; to collect others' personal information; to spam, phish, or scrape; for any obscene purpose; or to interfere with the security features of the service. We reserve the right to terminate your use of the service for violating any prohibited use.

Section 11 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. Our service and all products are provided "as is" and "as available" for your use, without any representation or warranties of any kind, express or implied. In no case shall COVE, its directors, employees, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products. Where liability cannot be excluded by law, it shall be limited to the maximum extent permitted.

Section 12 — Indemnification

You agree to indemnify, defend, and hold harmless COVE and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Section 13 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

Section 14 — Termination

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by ceasing to use our site. If we determine that you have failed to comply with any term, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.

Section 15 — Entire Agreement

These Terms of Service, together with any policies posted by us on this site, constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements. Our failure to exercise or enforce any right under these Terms shall not constitute a waiver of that right.

Section 16 — Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Section 17 — Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.